Unfortunately, you will sometimes have troublesome players trolling you or your game. There are a variety of commands for players and admin to deal with them.
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If someone is causing a ruckus, you can forcibly disconnect them using the boot command. See
help boot in-game.
It is preferable to let the game admin deal with problem players. However, the default Ares configuration allows all approved characters to use the boot command. This helps players protect each other even when an admin is not available.
The channel/report command allows you to report someone being abusive on channel. It will create an admin job with the channel recall buffer automatically included. See
help channels in-game.
Individual players can activate a personal log to monitor pages from a player who’s harassing them. The page/report command can then be used to lodge a complaint, automatically including the logged pages. See
help page in-game.
Tip: For privacy reasons, the page log is off by default, and it will only log pages to/from players you specify. It won’t help with a one-time offender, but if someone is repeatedly harassing you, you can activate the log and then report them the next time.
You can use the mail commands to forward an offensive mail to the game admin. See
help mail in-game.
Admins can forcibly disconnect characters using the boot command. See
help boot in-game.
The statue command similar to Rhost’s FUBAR flag or MUX’s @toad, can deter trolls whose goal is to be sitebanned. When you turn a player into a statue, they will be unable to use any commands at all - not even to quit. See
help statue in-game.
Most game-altering commands (building, posting to forums, sending mails, starting scenes) are locked to approved characters by default. This inherently protects you against malicious guests and characters fresh off the login screen. If an already-approved character causes mischief, you can unapprove them to deny them access to these commands. See
help manage apps in-game.
In the Web Portal banned/suspect sites configuration, you can designate certain IP addresses and/or hostnames as suspect or banned sites.
Banning a site prevents players from logging in at all from that site.
Marking a site as suspect will alert you (via staff job) any time a new character first logs in for the first time from that site.
Developed with assistance from Ashen Shugar@RhostMUSH.
If someone is using a proxy server, banning them can be like playing whack-a-mole as they keep switching IPs. An extreme measure is to ban all known proxy sites. This can make things more difficult for a troll, but at a risk of blocking users who are running a proxy server for legitimate reasons. We recommend not enabling this feature unless you’re having trouble with a proxy troll.
To ban proxy sites, simply enable the option in the Web Portal banned/suspect sites configuration
Note: There are thousands of proxy IPs on the Internet, and the list is constantly changing. Blocking them all is impossible, but blocking some can sometimes be better than nothing.
General commands appear in the game log, but private conversations (pages, poses, mail and channels) are not. Ares does not have a ‘SUSPECT’ flag in the way you might be used to from other MU* servers. It is often used for malicious purposes and rarely for good. Players have tools to report page and channel harassment, as explained in the Player Commands section above.